Last updated: 12/9/2025

PragmaDoms (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

  • Personal information: name, email, phone number, billing/shipping address.
  • Professional information: company name, job title, role.
  • Payment information: processed securely via third-party providers such as Stripe (we do not store your card details).
  • Usage data: IP address, browser type, device information, pages visited, time on site.
  • Communications: emails, inquiries, feedback, survey responses.
  • Cookies & tracking technologies for functionality and analytics.

2. How We Use Your Information

  • To deliver coaching, training, and certification services.
  • To process payments and issue invoices.
  • To respond to inquiries and provide customer support.
  • To send updates, newsletters, and marketing communications (only if you opt-in).
  • To improve website performance, services, and security.
  • To comply with legal and regulatory requirements.

3. Disclosure of Information

We may share information with:

  • Service providers: payment processors, hosting, analytics, email tools.
  • Employees/contractors: under confidentiality agreements.
  • Authorities: when legally required in Lebanon, UAE, or other jurisdictions.
  • Business transfers: in case of merger, acquisition, or restructuring.

We do not sell or rent your personal information.

4. Data Security

We implement reasonable technical and organizational measures, including:

  • Secure Socket Layer (SSL/HTTPS) for data transmission.
  • Restricted access to authorized personnel only.
  • Encrypted storage and backups.
  • Payment card processing handled by Stripe under PCI-DSS standards.

5. International Data Transfers

Your information may be transferred and stored outside your country of residence. We ensure safeguards (e.g., contractual protections) to maintain equivalent standards of protection.

6. Data Retention

We keep data as long as necessary for service delivery, legal obligations, and record-keeping. Afterward, data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your data.
  • Restrict or object to certain processing.
  • Withdraw consent for marketing.
  • Request data portability.

Contact us at info@pragmadoms.com to exercise your rights.

8. Cookies

We use cookies for site functionality and analytics. You can disable cookies via your browser, but some site features may not work properly.

9. Changes

We may update this Privacy Policy. Updates will be posted on this page with a new effective date.